Referral counselors either speak with you about your legal question or review your online referral request. If we determine you will benefit from working with a lawyer, we will refer you to a screened and qualified lawyer. However, sometimes we help you figure out that you don’t need a lawyer. In that case, we will refer you to other helpful resources that might be better or more cost-effective for you. There is no charge to speak with areferral counselor. We’rehere to help.